THE FUTURE OF PRESTIGE STARTS HERE

LOCATION Cape Town JOB OVERVIEW It is the responsibility of the Retail Development Manager to run a defined business portfolio in their designated region. The scope would include general retail and inventory systems management; staff management and financial management of the portfolio. The Retail Development Manager is required, through entrenching The Prestige Cosmetics Group values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region. Duties & Responsibilities 1.Achieve regional sales targets • Achieve positive sales growths monthly and annually, through the development and driving of “sell out” strategies in specific region. • Achieve monthly and annual set targets (sales, expense and staffing targets). • Monitor competitor activity and plan the appropriate response. • Implement and monitor qualitative events throughout the region to drive sales. • Manage Beauty Consultants and promoters to achieve their set KPI’s monthly and conduct quarterly performance review sessions. 2.Budget and Expense Management • Manage costs and expenses within the region, so that they do not exceed sales growth or target. • Manage expenses related to events, launches and promotions • Manage and approve staff claims. • Ensure staffing budget is not exceeded and monitor these expenses monthly. 3.Stock Management and Merchandising • Ensure all stores are merchandised according to the required standard, with the required collateral and display elements (inclusive of promotions and launches). • Manage fragrance stock levels in each store within the region, through actively engaging with the relevant retailer and drive “sell in” strategies within your region. • Where applicable, manage make-up and skin care (SBT) stock levels in each beauté store within the region, through actively engaging with the demand planning team regarding model stocks, replenishment levels and any other relevant information. • Manage tester and counter supply stock levels in each store within the region to ensure that there are no out of stocks or abuse of these items • Ensure the correct layouts per store as per the layouts issued and raise any concerns with the GM • Ensure all activations/events are set up correctly and in accordance with brand standards • Manage RTV process within set deadlines 4.Stakeholder Management • Build strong relationships with the retailer (store manager; cosmetics manager; area manager; regional manager; planner and any other relevant person / department). • Negotiate with retail partners on staff needs, retail space and promotional needs in store. • Work in collaboration with colleagues other Head Office departments to drive and execute overall business strategy. 5.Administration and Reporting • Review and analyse reports that are submitted monthly and ensure actions are taken to address identified concerns. • Provide Sales Manager with flash reports (competitor analysis and sales). • Provide feedback and reporting on region’s business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors. • Develop and implement monthly store visit schedule and action plans and provide weekly feedback on progress/implementation. • Ensure region’s compliance to all policies, procedures and values in the business, and take appropriate action where necessary. 6.Team/Staff Management • Identify and recruit high performing Beauty Consultants. • Manage succession planning and performance management of store staff. • Manage staffing in stores to ensure that all staff perform optimally and take the appropriate action where this is not the case. • Oversee inducting of new staff members • Identify training needs for Beauty Consultants and drive online learning through PCG platforms • Coach, train and oversee the development of Beauty Consultants (customer service, product knowledge, systems knowledge, menu of services) • Monitor the Beauty Consultants ability to drive application of learning on the job • Review role play and coaching tracking forms to monitor skills • Foster a work environment in region based on the PCG values. • Drive a heathy team moral and PCG culture. • Manage conflict at counters • Manage daily team/people issues • Conducts weekly team meetings for on-going communication • Conduct monthly one on ones with all Beauty Consultants and formally review performance quarterly. Maintain written records of performance meetings. • Conduct regular team meetings to review plans, share information and ideas and encourage communication and team work. • Build strong relationships with the BC’s to ensure loyalty to PCG and PCG brands COMPETENCIES •Deciding and Initiating Action •Leading and Supervising •Relating & Networking •Adhering to Principles and Values •Planning and Organising •Delivering Results & Meeting Customer Expectations •Setbacks •Analysing situations •Adapting and Responding to Change •Entrepreneurial and Commercial Thinking Minimum Requirements •Matric •3-5 years relevant experience, must have retail operations experience •3-5 years previous management role •Proven track record in leading teams and achieving sales targets •Working knowledge of MS Office/Excel/PowerPoint •Valid driver’s license •Own car

LOCATION Johannesburg JOB OVERVIEW The HR Business Partner (HRBP) delivers a Human Resources service within an allocated portfolio by implementing people management initiatives that are in line with business strategies, operational requirements, and the company values. The work is done through partnering with key stakeholders and business partners to build a capable workforce and create a positive environment for employees. The HRBP is a key resource in recommending appropriate actions to business. Duties & Responsibilities HR CONSULTING •Management of daily HR related queries •Partner with business to find sound and fair solutions •General employee support and query handling – enhance the people experience INDUSTRIAL RELATIONS •Address IR related issues and queries as per company disciplinary code and procedures •Provide IR guidance to business and assist with investigations where necessary •Assist business in drafting required documentation •Represent the business at the CCMA •Ensure all processes and action plans are consistent and fair PERFORMANCE MANAGEMENT •Manage, co-ordinate and monitor the performance appraisal process to drive high performance •Support managers and team members with general queries related to PM •Bi-annual calibration and moderation processes conducted •Oversee, monitor and report on high and low performers •Develop the necessary plans required for IR and Talent Management TALENT MANAGEMENT •Implement, drive and monitor the TM process •Report on Talent Management progress and Plans •Consolidate the Talent Maps into business specific talent plans •Consolidate the PDP’s – submit learning requirements to L&D REWARDS AND REMUNERATION •Implement and monitor Rewards and Remuneration programme for business PAYROLL AND BENEFITS ADMINISTRATION •Ensure accurate documentation is sent through to Payroll within agreed deadlines and follow-up on queries and outstanding issues •Ensure accurate submission of commissions/incentives for retail staff •Action all HR related administration timeously i.e. new engagements, terminations, employee movement processes and submit relevant documentation to payroll •Manage all employee insurance and benefits claims •Ensure proper filing, document management and good maintenance for all Retail & Head Office employees RECRUITMENT AND ONBOARDING •Manage end to end recruitment process as per company recruitment procedure •Manage vacancies in line with blueprint, succession plans and external talent maps; continuously building an active talent pool of high calibre candidates. •On boarding and inducting new staff POLICY AND PROCEDURE IMPLEMENTATION AND PROJECTS •Ensure all new policies and procedures are implemented as per roll-out plans •Coach and train employees on policies and procedures •Support HR Team with ad-hoc projects and culture-driven initiatives as required •Actively drive usage of all online learning platforms REPORTING •Manage and update vacancy reports •Manage and update IR reports •Compile monthly/quarterly/ad-hoc HR reports STAKEHOLDER MANAGEMENT AND ENGAGEMENT •Build strong relationships with key stakeholders and business partners. •Travel to stores to provide on-site support to retail teams. •Work in collaboration with other Head Office departments to drive and execute overall people operational plan. LEADERSHIP AND CULTURE •Lead by example as a culture ambassador ensuring behaviour is aligned with the Company values. •Encourage, implement, and reinforce the company values and leadership principles with all stakeholders. •Ensure an open, motivated, and harmonious work environment. •Manage the performance of self, ensuring active participation and regular feedback to enable continuous improvement and achievement of individual development goals. •Partner with business to enable leaders to effectively lead, manage and develop their direct reports, encourage growth and job satisfaction, whilst delivering on company objectives by optimising both the individual, team and department performance. •Partner with business and develop solutions to influence, motivate and achieve high levels of commitment from team members, colleagues, internal and external associates in a variety of situations to create an optimal workplace environment. Invite input from each person and share ownership; empower others. COMPETENCIES - Adhering to Principles and Values - Problem-solving and solution focused - Communication and networking - Commercial acumen - Working with people - Persuading and Influencing - Planning and Organising - Delivering Results & Meeting Customer Expectations - Coping with pressure and setbacks - Writing and reporting REQUIREMENTS/QUALIFICATIONS HR diploma/degree At least 3 years relevant experience (must have IR and recruitment experience) Previous retail experience an advantage Must have own vehicle and valid driver’s license - Must be willing to travel Excellent communication, interpersonal and relationship building skills Working knowledge of MS Office/Excel/PowerPoint

LOCATION Johannesburg JOB OVERVIEW It is the responsibility of the National Training and Business Development Manager to implement and oversee a nationally defined brand training strategy that addresses all stakeholders of the brand, including Beauty Consultants, Customers, Sales, HR, Marketing, Retailers, and Brand Principals. This is a practical role that requires the individual to be active in the field and/or to conduct training across multiple platforms, including classroom, virtual training, and on-counter/on-the-job coaching, which accounts for 70% of their working time. Duties & Responsibilities 1.Strategic Training Implementation •Development and implementation of effective training strategies that enhance the Brand’s ability to deliver high-quality product knowledge and excellent client service. •Ensure the training plan is aligned with the brand strategy for South Africa. This includes developing and executing all levels of training: training materials, selling techniques and specific events, promotions and workshops for Beauty Consultants and other stakeholders. •Ensure the training strategy enables and supports the brand to achieve the annual sales budget. •Ensure the development of focused, disciplined, loyal Beauty Consultants (BCs) with client service as a key pillar, and develop a team that maintains a consistently high level of product knowledge. •Work in collaboration with Sales and Marketing to drive and execute overall business strategy. •Ensure the education and coaching of in-store teams to increase overall retail sales and client growth at the counter. •Actively implement, drive and monitor CRM programs together with Marketing and Sales teams. (to be included in basic training schools). •Organise and execute well-planned client events and workshops and monitor the effectiveness on an ongoing basis to drive sales – every second month. •Responsible for organising the yearly national conference as well as international trainers or make-up artist events that the brand may host. •Manage all enquiries concerning the technical aspects of the products. •Take responsibility for the Training budget as provided by the Marketing Manager and the travel expense budget as provided by your line manager. 2.Communication and Mentoring 30% •Show the ability to mentor and train “on counter” by demonstrating and transferring product and sales skills to your team. •Motivate and inspire BCs through leading by example. •Foster a respectful and productive work environment which leads to teamwork and creates a passion for the brand and the company. •Together with RDM’s conduct formal assessments of BC’s performance and develop action plans and goals monthly •Ability to convey information simply and clearly to all stakeholders in a way that helps people to deliver higher results. •Ability to produce concise, accessible written and digital material in the form of presentations, feedback reports, training and events calendars and other international report requirements. •Derive and set product and brand knowledge assessments to ensure a minimum pass rate of 90%. Communicate results to sales team. •Introduce monthly digital assessments through the company’s learner management system to ensure product knowledge is kept up to date. •Ability to adjust communication style according to recipient’s needs. 3.Administration, Reporting and Business Performance •Monthly monitoring of by door performance, understanding of axis splits (fragrance, skincare, make-up) to identify growth opportunities and manage challenges. •With the RDM’s and National Commercial Sales Manager, monitor competitor activity and plan the appropriate response. This includes knowing your rankings against competitor brands in-store. •Work closely with RDM’s on promotional needs required for specific trainer event activities. •Establish and maintain an effective working relationship with all levels of retailer store management. •Implement, conduct, and monitor effective events throughout each region to drive sales. •Ensure that all training events and workshops are elegantly executed with quantitative feedback to management. •Actively focus on driving events and promotions to manage seasonal products, new launch lines, promotional stocks, and slow-moving lines. •Show initiative in analysing and improving business processes. •Plan and conduct monthly store visits with RDM’s to ensure a clear sales understanding of the brand. •Monitor training school/online school training success by monitoring sales per store 3 months prior to and post-training. Identify any concerns with the RDM and build appropriate action plans. 4.Teamwork •Team player with a self-motivated attitude that delivers results. •Provide management with inputs on business performance in terms of clients, competitor activities, product acceptance and target sectors. •Ability to develop positive working relationships with all stakeholders. •Ability to ensure deadlines are prioritised and met. •Ensure compliance with all policies, procedures & values in the business. •Display a proactive and persistent approach in all aspects of your role. •Ability to travel extensively nationally and internationally whilst always staying a true brand ambassador. COMPETENCIES •Commercial acumen •Presenting and communicating information •Writing and Reporting •Persuading and Influencing •Deciding and initiating action •Relating and networking •Planning and organising •Delivering results and meeting customer expectations •Learning and researching •Adhering to principles and values •Computer literacy, including e-learning software •Analytical skills MINIMUM REQUIREMENTS •Matric plus ETDP •Training-related qualification or similar qualification •5 years relevant training experience within the cosmetics industry •Retail experience in cosmetics is essential •Must have experience as a Make-Up Artist •At least 2 years training and material development-related experience (Assessor and Moderator) •Strong formal knowledge of training, learning and development •Leadership experience •Valid driver’s license and own car – willing to travel nationally and internationally •Strong verbal, written and presentation communication skills •Excellent interpersonal and relationship-building skills •Working knowledge of MS Office/Excel/PowerPoint (Intermediate to advanced)